CIS 301 Study Notes for Midterm 1
Know what is meant by strategic information systems
Understand the sociotechnical and behavioral approaches of information systems
Know what is meant by these following terms:
Know what is meant by a business process(es)
Know the difference between the technical and behavioral definition of organizations
Know the functions of managers in the classical model
Know the functions/characteristics of managers in the modern behavioral model
Define a structured and unstructured decision
Describe the four organizational choice models: rational, bureaucratic, political, and garbage can
Know how Proctor and Gamble used information systems to create closer ties with customers, reduced inventory, reduced production, and billing cycle time
Define the four stages of decision making by Simon: intelligence, design, choice, implementation
Know what role and impact the Internet has played in the business environment
Know what is meant by the value-chain model
Understand the financial and technical risks to strategic information systems encountered by Greyhound
Know the different kinds of systems and their relationship to one another as well as their integration
Understand the difference between ethical, political, and social issues
Know the definition of ethics
Understand the difference between accountability and responsibility and liability
Know the difference between computer crime and computer abuse
What is: the Utilitarian Principle, No free lunch rule, FIP, Risk aversion principle?
What is meant by the following acronyms: RSI, CTS, CVS?
What is a trade secret? What is shareware?
What is a cookie? What is privacy?
What is the Golden Rule and how does it apply in business?
Know the different regimes of the protection of intellectual property rights: trade secrets, copyright, patents.
What is technostress?